Employee Assistance Program

Life constantly challenges us with change. Some changes are easy, but some  overwhelm us. All areas of our lives can become affected and limit our ability  to contribute fully to the important parts of our lives, such as in our families,  our jobs and careers. The Employee Assistance Program (EAP) is a service offered  through Occupational Health Services at Wilson Memorial Hospital that provides confidential, outpatient counseling for employees who seek solutions to better their lives. The first six visits for approved services, including a professional  assessment and counseling, are paid for by the employer.   

What services are included?  

 
• Individual counseling
 
• Family counseling (if included in your company's benefit program)
 
• Alcohol and drug addiction counseling
 
• Support groups
 
• 24-hour crisis hotline

What types of problems does the EAP address?

Employees may need help  with any number of problems. Some concerns may include marriage, parenting, grief, personal or workplace relationships, legal or financial issues, and drug or alcohol abuse.  

What services are NOT included?

Employees may be expected to pay for additional services obtained through the EAP referral process. Examples include: hospitalizations or visits and treatment by a psychiatrist. Please check with the EAP service provider to verify that services are covered by your company’s plan.

When are services available?

Appointments are usually held during normal business hours, Monday through Friday. Appointments may be scheduled around work for convenience. EAP services  are also available 24-hour-a-day for crisis situations. 

Who provides the service?

A list of approved providers can be obtained from Occupational    Health Services at any time. The offices and providers listed have a relationship with Wilson Memorial Hospital to provide EAP services that benefit employees of businesses and industries in our region. These professionals have experience working with a variety of personal or work-related issues.

Where can I get more information?

To make a confidential appointment with a counselor, employees should select a provider from the list provided  and call their office directly. Wilson’s  Business Health Specialist is also available to answer questions and discuss  the options available to meet specific Employee Assistance Program needs. For  more information, call (937) 498-5511.

24-hour Crisis Hotline 1-800-351-7347